Return Policy

Please carefully inspect the merchandise immediately upon receipt. If any item does not meet your approval, simply return it to Precise Nutrition Inc. within 10-days for a refund. Return shipping and insurance costs are the responsibility of the customer. No returned parcels will be accepted freight collect or COD. Precise Nutrition Inc. is not responsible for returned merchandise that is damaged in shipping. Precise Nutrition Inc. reserves the right to refuse the merchandise, re-ship the merchandise to the customer, or charge a 25% restocking fee under the following conditions:

1. The merchandise was received by Precise Nutrition Inc. after the 10-day trial period. (The 10 day period begins once the merchandise is received by or for the customer from the shipping carrier till the time that Precise Nutrition Inc. receives the merchandise back at its facilities.)
2. The return authorization number was not written on the outside of the box.
3. The merchandise was incomplete, damaged, used, worn, torn, broken or scratched.
4. The merchandise was ordered by credit card and order was canceled after credit card was processed.
5. The merchandise was ordered but delivery was refused by or for the customer.

90-Day Guarantee

The 90 day guarantee is for DSD distribution only and not for end users. We provide a 90-Day guarantee on every item that we manufacture. The guarantee begins on day of shipping and extends until we receive returned product. Returned product will only be received with a valid Returned Merchandise Authorization Number obtained from your sales representative.