Return Policy

30 Day Policy

Our return policy is valid up to 30 days from receipt of your order. Please inspect all merchandise immediately upon receipt.  If any item does not meet your approval, simply return it to Precise Nutrition Int'l, Inc. within 30-days for a refund.*

The returned merchandise must be in it's original condition and accompanied by proof of purchase as well as original packaging, otherwise the return will not be honored.

You must obtain a Return Authorization Number (RA#) from before returning the merchandise. We will not accept returned merchandise without an valid RA#. Contact customer service to obtain an RA#. 


Text: (760)654-6337

Call: (800)545-6546

**NOTE: Returns must be shipped via a prepaid traceable carrier, such as UPS, FedEX or USPS Priority Service. In case of loss or damage, the customer is liable.

Gifts with purchases - Free or discounted items shipped as promotional gifts with purchase must be returned along with the qualifying item in original condition. The retail value of the gifts with purchase not returned with the qualifying item will be deducted from the refund or credit amount.

*Refund amount will reflect the amount of product returned. If product packaging needs to be replaced, you may be subject to a 10% re-packing fee. Return shipping charges are assumed by the customer. Package must be postmarked within 30 Days of receipt of product to be eligible for refund. No exceptions.

Return Procedure 

    1. Contact a representative from - By Text Message (760)654-6337, Phone (800) 545-6546 or Email
    2. Obtain a Return Authorization Number (RA#)
    3. All returned merchandise MUST display the Return Authorization Number on the outside of packaging
    4. Ship your product to our facility (must be shipped with tracking number in case of loss or damage):
Precise Nutrition Int'l, Inc.
Attn: Returns Department
44300 Sun Gold St
Indio, CA 92201


We will inspect the product and determine the appropriate refund amount based on condition and quantity of items returned. Refunds are generally issued within 2-3 business days of receipt.