FREE SHIPPING WITH VitalRewards Program

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Shipping Policy

SHIPPING INFO

As of November 2021 - Due to rapidly and constantly rising costs in all facets of our business, we are no longer able to offer free shipping on every purchase. We have negotiated rates with our carriers and have provided discounted shipping rates for varying price levels at varying service levels. We are constantly working with our carrier partners to provide the best service and rates available to you. These rates are subject to change. See chart below.


Vital 4U Negotiated Shipping Rates:

Order Value
Delivery Time
Price
Service
$0.01 to $49.99 1-5 Business Days
†Carrier Rate
USPS or FedEx
$0.01 to $60.99 2-3 Business Days
$12.05
FedEx 3-Day Express Saver
$0.01 to $60.99 1-2 Business Days
$13.85
FedEx One Rate® 2-Day
$61.00 to 120.00 2-3 Business Days
$14.95
FedEx 3-Day Express Saver
$61.00 to $120.00 1-2 Business Days
$16.50
FedEx One Rate® 2-Day
$120.01 to $240.00 1-2 Business Days
$19.95
FedEx One Rate® 2-Day
$240.01+ 1-7 Business Days
†Carrier Rate
USPS or FedEx

Alternative shipping services available through carrier provided quote (FedEx Ground, FedEx Standard Overnight, USPS Priority Mail) See Chart Below.
  • These services are available and quoted directly from the carrier. Prices are subject to change per carrier rate schedule.
*Saturday and Sunday are not business days. U.S. National Holidays are not business days.

Carrier Provided Rates:

Shipping Service
Delivery Time
Price
USPS Priority 1-5 Business Days
†Carrier Rate
FedEx Ground 1-6 Business Days
†Carrier Rate
FedEx Standard Overnight 1 Business Day**
†Carrier Rate

**Not a guaranteed service. Orders placed before 1:00 PM PST during business hours will ship the same day. All other orders placed on the weekend (Saturday and Sunday) or on a national holiday will ship on the next business day.

† Each carrier provides live quotes for any and every order level based on multiple factors such as origin zip (our facility), destination zip (your address), box weight, box size, and desired transit times.

SHIPPING TURNAROUND TIME

We do our best to ship your product the same day you place your order. Most orders are shipped the same day if they meet the criteria below:
  • Order placed before 1:00PM PST - Monday through Friday (except holidays)
  • Your shipping address is valid and verified by the carrier
  • Payment has been received in full
2-DAY SHIPPING

Day Order Placed (Before 1pm PST Monday - Friday)
Day Order Received
Monday
Wednesday
Tuesday
Thursday
Wednesday
Friday
Thursday
Monday
Friday
Tuesday
Saturday (Order processed on Monday)
Wednesday
Sunday (Order processed on Monday)
Wednesday

3-DAY EXPRESS SAVER SHIPPING

Day Order Placed (Before 1pm PST Monday - Friday)
Day Order Received
Monday
Thursday
Tuesday
Friday
Wednesday
Monday
Thursday
Tuesday
Friday
Wednesday
Saturday (Order processed on Monday)
Thursday
Sunday (Order processed on Monday)
Thursday

ALASKA & HAWAII

Service to Alaska and Hawaii is limited to our negotiated rates for FedEx One-Rate® 2-Day, FedEx Standard Overnight, or USPS Priority (if shippig to a P.O. Box).

Some addresses in these states may be subject to an additional shipping and handling surcharge of up to $15.00. We will contact you immediately if the address you provided requires additional charges.

APO, FPO & P.O. BOXES

If you provide us with a ship to address that is an APO, FPO or P.O. Box, the only service that we will use for these address types is USPS Priority. If you select any shipping service that is not USPS Priority when you provide a APO, FPO or P.O. Box as your ship to address, Vital 4U shipping staff will automatically ship the order via USPS Priority to ensure delivery.

PLEASE NOTE: If you select a shipping service that is not USPS Priority, you will be responsible for the price difference if USPS Priority service is more than the service you selected. We will contact you to notify you of the price difference amount. Once the price difference has been paid for we will release your order. If you do not reply to our contact attempts within 48 hours or if you do not agree to pay for the price difference your order will be canceled.

OVERNIGHT SHIPPING

Overnight shipping** is offered as a service to all customers. All charges for overnight shipping is assumed by the customer and next-day delivery is not guaranteed. The rates provided for expedited shipping are direct quotes from the Shipping Carrier and not calculated by Vital4U.com.


**Not a guaranteed service. Orders placed before 1:00 PM PST during regular business hours will ship the same day. All other orders placed on the weekend (Saturday and Sunday) or on a national holiday will ship on the next business day.

INTERNATIONAL, VIRGIN ISLANDS & OTHER U.S. TERRITORIES

Service to any location that is not located within the 48 contiguous United States, Alaska or Hawaii is not available. This includes Canada and Mexico as restricted shipping locations. We apologize for any inconvenience.

PLEASE NOTE: Vital 4U® is not responsible for any lost, damaged, or non-deliverable product that is shipped to any freight forwarding company as it is not being delivered directly to the recipient.