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Frequently Asked Questions

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Question

What is Vital 4U known for?

Vital 4U is recognized for its vitamin and energy products, including Screamin Energy, Liquid Energy and Vital 4U Premium Vitamins that were developed with precise formulations over 30 years and made in our Southern California FDA approved facility.

Question

Where are the products made?

All manufacturing, packaging, and shipping take place in their FDA-approved facility in Southern California.

Question

How long has Vital 4U been in business?

The company has delivered products for over 30 years.

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Question

What is the VitalRewards program?

Customers automatically enroll when creating an account, earning points on purchases and various actions to redeem for discounts, free items, or free shipping.

Question

How do VitalRewards points work?

You earn 10 points per dollar spent, plus bonuses like 2,500 points for enrolling or referrals. Points can be redeemed for discount coupons (2%–10%), free 12‑pack products, or shipping.

Question

What energy products does Vital 4U offer?

They offer Screamin Energy Coffee Mocha, Vanilla Latte (sugar free) and Tropical Punch (sugar free), Screamin Energy Ultra Caramel Coffee and Tropical Punch (sugar free), Liquid Energy Original Coffee and Chocolate Cherry and the Vital 4U Premium Vitamin supplement.

Question

Do Screamin Energy Ginseng drinks contain caffeine?

Yes. Screamin Energy products contain 185mgs of caffeine. Screamin Energy Ultra contains 200mgs of caffeine (≈ 2 shots of espresso). Liquid Energy contains approximately 175 mg of caffeine.

Question

Do they use any fillers or artificial ingredients?

Vital 4U products are gluten‑free and designed with no fillers. We use ingredients like Pure Panax Ginseng and, in sugar free versions, natural sweetener allulose.

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Question

Are Vital 4U sugar free options available?

Yes. sugar‑free Screamin  Energy uses allulose which is a natural zero GI sweetener and contains is 0 glycemic.

Question

What vitamins do the energy products include?

They contain 100% of daily recommended B vitamins: B1, B2, B3, B5, B7, and B12.

Question

How fast is the shipping?

Most orders ship from the West Coast and arrive within 3 days in the U.S.; some reach customers in just one day.

Question

What is the return policy?

Returns are accepted within 30 days of receipt. You refund the amount paid minus shipping and any repacking fee. Return shipping is deducted from the refund unless they shipped the wrong item.

Question

Can I exchange a product instead of returning?

No exchanges only returns. To change, return the product and place a new order.

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Question

What if I received the wrong item?

If an incorrect item was shipped, Vital 4U will replace it free of charge after verification.

Question

How long until I get my refund?

Refunds are processed within 2–3 business days after arrival; banks may take an additional 2–5 days to post the credit.

Question

Can I return a product if I just don't like it?

Yes unused items may be returned for a refund minus shipping costs.

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Question

How are expiration dates shown?

The code is 6 digits: first two are day, next two month, last two year.

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Call Us At 800-545-6546

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CALL US

Call Us At 800-545-6546

SECURE PAYMENT

Our systems are fully updated with the latest technologies to ensure your transaction is safe and secure

SOCIAL MEDIA